# HR / Workplace Integration Guide

therappai can be integrated into HR systems, employee portals, internal wellbeing tools, and EAP platforms to provide immediate, AI-powered mental-health support at scale.\
This guide explains how workplace teams typically use therappai, recommended integration patterns, and best practices for deploying it safely and effectively in an organisational setting.

***

## **Why HR Teams Use therappai**

Most organisations want a mental-wellbeing solution that is:

* **available instantly**
* **private and confidential**
* **low-friction for employees**
* **cost-effective**
* **always online**

therappai provides:

* AI chat, voice, and video therapy
* wellbeing content and CBT/DBT exercises
* mood tracking and daily tasks
* private user accounts
* zero administrative overhead

This lets HR and People teams offer a real mental-health tool without staffing, scheduling, or expensive EAP contracts.

***

## **Common Workplace Integration Models**

There are three primary ways companies integrate therappai.

***

### **1. Embedded in an Internal Portal**

Most HR teams add therappai directly inside:

* Employee self-service portals
* HRIS dashboards
* Benefits & wellbeing hubs
* Intranet or internal apps

Employees can:

* sign up (or login automatically, depending on the model)
* start AI therapy sessions
* access CBT/DBT tools
* log moods
* view routines

#### Implementation approach

Use your HR portal’s frontend to call the therappai API for:

* login/signup
* chat or video session
* mood check-ins
* content access

This keeps all wellbeing features native to your existing platform.

***

### **2. therappai as a Standalone Benefit (Link-Out)**

Some workplaces provide therappai as an external tool:

* A “Mental Health Support” link inside HR portals
* A QR code placed around offices
* A direct link sent during onboarding
* Workplace SSO → therappai login page

Employees access the app independently, but HR can still track adoption metrics (not individual usage).

#### Implementation approach

* Provide employees with a unique link or code
* Use API provisioning endpoints to pre-create accounts
* Let employees access therapy and content directly

This model is very simple to deploy.

***

### **3. Embedded Into an Existing Wellbeing or EAP Platform**

If you run a wellbeing SaaS or EAP tool, you can integrate therappai as an additional module.

Example:

* Add AI therapy as a tab
* Add CBT/DBT content into your library
* Add “Ask therappai” inside crisis-support flows
* Drop mood tracking into daily check-ins

#### Implementation approach

Call therappai APIs in your platform using your existing user accounts.

***

## **Recommended HR Integration Flow**

Below is the most common workplace setup.

#### **Step 1 — Provision employees**

Use your HR system to create accounts automatically (or allow self-signup).

#### **Step 2 — Authenticate users**

Employees log in via your app → you call `/login/` in the background.

#### **Step 3 — Start a session**

Employees can start chat or video therapy inside your UI.

#### **Step 4 — Offer content**

Show CBT/DBT tools as supportive resources in the wellbeing section.

#### **Step 5 — Log moods**

Daily check-ins or weekly wellbeing surveys call `/moods/`.

#### **Step 6 — Provide crisis support**

Surface Crisis Buddy information in calm and responsible ways.

***

## **Safety & Responsibility**

Workplace deployments must respect employee privacy.\
therappai is deliberately designed to protect user identity and wellbeing data.

#### **What HR can see**

* adoption rates
* usage patterns (aggregate only)
* number of active employees
* content engagement (aggregate)

#### **What HR cannot see**

* messages
* sessions
* moods
* exercises completed
* Crisis Buddy contacts
* anything personally identifiable from therapy interactions

This ensures employees feel safe using the tool.

***

## **Best Practices for HR Integrations**

#### **1. Make access frictionless**

Place therappai:

* on the intranet homepage
* inside the HRIS quick-links
* in onboarding checklists
* in company wellness emails

#### **2. Promote confidentiality clearly**

Employees use the tool more when they know their data is private.

#### **3. Tie content to real workplace needs**

Examples:

* stress management before peak periods
* grounding tools for field workers
* burnout prevention for managers
* tailored routines for shift teams

#### **4. Offer Crisis Buddy support**

Encourage employees to add trusted personal contacts.

#### **5. Integrate mood tracking into check-ins**

A daily or weekly mood prompt helps build consistent use.

#### **6. Avoid forcing usage**

therappai should always be voluntary and supportive.

***

## **Example Integration Architecture**

```
Your HR App (UI)
     ↓
Your Backend (token storage, user identity)
     ↓
therappai API (therapy, content, mood, tasks)
```

Your HR app controls:

* UI
* compliance
* employee authentication
* internal reporting

therappai handles:

* therapy engine
* content
* tasks
* mood logging
* crisis buddy