HR / Workplace Integration Guide

How enterprises use therappai for employees.

therappai can be integrated into HR systems, employee portals, internal wellbeing tools, and EAP platforms to provide immediate, AI-powered mental-health support at scale. This guide explains how workplace teams typically use therappai, recommended integration patterns, and best practices for deploying it safely and effectively in an organisational setting.

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Why HR Teams Use therappai

Most organisations want a mental-wellbeing solution that is:

• available instantly

• private and confidential

• low-friction for employees

• cost-effective

• always online

therappai provides:

• AI chat, voice, and video therapy

• wellbeing content and CBT/DBT exercises

• mood tracking and daily tasks

• private user accounts

• zero administrative overhead

This lets HR and People teams offer a real mental-health tool without staffing, scheduling, or expensive EAP contracts.

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Common Workplace Integration Models

There are three primary ways companies integrate therappai.

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1. Embedded in an Internal Portal

Most HR teams add therappai directly inside:

• Employee self-service portals

• HRIS dashboards

• Benefits & wellbeing hubs

• Intranet or internal apps

Employees can:

• sign up (or login automatically, depending on the model)

• start AI therapy sessions

• access CBT/DBT tools

• log moods

• view routines

Implementation approach

Use your HR portal’s frontend to call the therappai API for:

• login/signup

• chat or video session

• mood check-ins

• content access

This keeps all wellbeing features native to your existing platform.

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2. therappai as a Standalone Benefit (Link-Out)

Some workplaces provide therappai as an external tool:

• A “Mental Health Support” link inside HR portals

• A QR code placed around offices

• A direct link sent during onboarding

• Workplace SSO → therappai login page

Employees access the app independently, but HR can still track adoption metrics (not individual usage).

Implementation approach

• Provide employees with a unique link or code

• Use API provisioning endpoints to pre-create accounts

• Let employees access therapy and content directly

This model is very simple to deploy.

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3. Embedded Into an Existing Wellbeing or EAP Platform

If you run a wellbeing SaaS or EAP tool, you can integrate therappai as an additional module.

Example:

• Add AI therapy as a tab

• Add CBT/DBT content into your library

• Add “Ask therappai” inside crisis-support flows

• Drop mood tracking into daily check-ins

Implementation approach

Call therappai APIs in your platform using your existing user accounts.

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Recommended HR Integration Flow

Below is the most common workplace setup.

Step 1 — Provision employees

Use your HR system to create accounts automatically (or allow self-signup).

Step 2 — Authenticate users

Employees log in via your app → you call /login/ in the background.

Step 3 — Start a session

Employees can start chat or video therapy inside your UI.

Step 4 — Offer content

Show CBT/DBT tools as supportive resources in the wellbeing section.

Step 5 — Log moods

Daily check-ins or weekly wellbeing surveys call /moods/.

Step 6 — Provide crisis support

Surface Crisis Buddy information in calm and responsible ways.

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Safety & Responsibility

Workplace deployments must respect employee privacy. therappai is deliberately designed to protect user identity and wellbeing data.

What HR can see

• adoption rates

• usage patterns (aggregate only)

• number of active employees

• content engagement (aggregate)

What HR cannot see

• messages

• sessions

• moods

• exercises completed

• Crisis Buddy contacts

• anything personally identifiable from therapy interactions

This ensures employees feel safe using the tool.

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Best Practices for HR Integrations

1. Make access frictionless

Place therappai:

• on the intranet homepage

• inside the HRIS quick-links

• in onboarding checklists

• in company wellness emails

2. Promote confidentiality clearly

Employees use the tool more when they know their data is private.

3. Tie content to real workplace needs

Examples:

• stress management before peak periods

• grounding tools for field workers

• burnout prevention for managers

• tailored routines for shift teams

4. Offer Crisis Buddy support

Encourage employees to add trusted personal contacts.

5. Integrate mood tracking into check-ins

A daily or weekly mood prompt helps build consistent use.

6. Avoid forcing usage

therappai should always be voluntary and supportive.

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Example Integration Architecture

Your HR App (UI)
     ↓
Your Backend (token storage, user identity)
     ↓
therappai API (therapy, content, mood, tasks)

Your HR app controls:

• UI

• compliance

• employee authentication

• internal reporting

therappai handles:

• therapy engine

• content

• tasks

• mood logging

• crisis buddy